Water Leaks

Leaks in your home plumbing can not only waste valuable fresh water, but can also impact your water bill through increased costs. Here at White House Utility District we want to help you avoid both those circumstances by demonstrating some simple steps to check for leaks in this video. Please press the play button below to start the video.

How do I check for a leak?

How To Check For Leaks from WHITE HOUSE UTILITY DISTRICT on Vimeo.

  1. Turn off all faucets inside and outside. Make sure that your dishwasher, washing machine, toilets, etc. are not running.
  2. Record your meter reading on the water meter located outside your home (usually on a front corner of your property). While recording your reading, you can also check the dial located in the middle of your meter that resembles a pinwheel. If you see that your pinwheel dial is moving, you can assume you have a leak. If the pinwheel dial is not moving, proceed to Step 3.
  3. Wait 2 to 6 hours using absolutely no water. (Remember not to flush any toilets during this time.)
  4. Record your meter reading again and compare the two readings.
  5. If the reading has increased, you may have a leak, and you may want to contact a licensed plumber or repair the leak yourself.
  6. If the reading is the same, you do not have a leak.

Detecting And Silencing Leaks from WHITE HOUSE UTILITY DISTRICT on Vimeo.

What is your leak adjustment policy?

To qualify for a leak adjustment, your water usage must be double the amount you normally use. To determine your adjusted amount, we subtract 50% of the excessive usage (the amount above the average bill). We also adjust any penalties related to the leak bill. We will adjust for a maximum of 3 months usage. You will be responsible for completing a Leak Adjustment Form and providing documentation that the leak has been repaired. This documentation may include a copy of your plumber’s invoice or a receipt from the purchase of leak repair supplies.

How much water is lost during a leak?

Even pin-hole sized leaks can cause a significant amount of water loss. At 40 pounds of pressure, you may lose the following amount of water each day:

Water loss