Questions? We’re here to help!

White House Utility District customer service representatives are available to assist you with any questions or concerns from 8 am – 4 pm Monday thru Friday. NOTE: Our phone line is answered 24/7 for after-hours emergencies. Service issues that occur after normal business hours can also be reported directly through our new Customer Problem Reporter.

Customer Problem Reporter


Use this for if you’re experiencing a problem with water pressure, missing meter lids, wastewater odors or alarms, or other service-related issues. The Customer Problem Reporter is monitored 24/7 for critical issues.

Update Account Information

Use this form if you need to update a your contact information (email, phone number or mailing address) or would like to sign-up for e-billing or text alerts.

Still Have Questions?

For all other questions and support needs, please click the icon above to contact our Customer Care team. You can also email us at Inquiries submitted at 4pm or during weekend hours will be addressed the next business day.

Other ways to contact us:

White House Utility District
PO Box 608
White House, TN 37188

P: 615-672-4110
F: 615-672-5718

White House Utility District
3303 Highway 31W
White House, TN 37188
Click here for a map.