The Customer Problem Reporter allows you to report issues, submit pictures, find out if others around you are experiencing similar problems, and view current water outages. If a report has already been submitted in your area, click the icon for that report on the map. Then click the “agree” icon and include your address in the comments to let our team know your address is also affected.

Additional Tools

If there is an immediate water problem inside your home, shut off your master valve to stop the flow of water into your property. Watch the video below for instructions.