Customer Service

At White House Utility District, our goal is to provide our more than 100,000 customers with excellent service, every single day.  We offer a range of options to assist you including phone and email support, online self-services, and informational videos. Click the boxes below to learn more.

White House Utility District customer service representatives are available to assist you with any questions or requests from 8:00 am – 4:00 pm Monday through Friday.

For 24-hour customer service regarding water outages or emergencies, please report them on our Customer Problem Reporter. You can also call 615-672-4110 or visit our Outage Map to see if an outage has already been reported in your area.

Did you know?