To find out if your property is within WHUD’s water or wastewater service area, visit our Service Area Map. Plug in the exact address to see if service is available. If it is, you will see a link to begin applying for service. If service is not currently available, individual landowners looking to build, as well as developers or builders can visit our Construction Support page for more information, including access to our online availability request form.
Development FAQs
How do I find out if water or wastewater service is available at my property?
I am in the process of subdividing a lot. How do I know if if water/wastewater service will be available to the new lots?
To determine if service will be available for the new lots, click here and submit a Request for Availability. Our engineering department will review your request and respond.
What is the process for getting a plat reviewed?
Any individual (or individuals) subdividing a tract of land into lots under five (5) acres are required by Robertson and Sumner counties to have a plat reviewed and signed by several local entities, including the utility provider, ensuring that service is available and all local regulations are met during the building process. For detailed instructions on how to do this for property within WHUD’s service area, please review our Plat Review Process.
Are there any guidelines or instructions available for developers or builders new to the area?
To ensure the integrity of our water and wastewater infrastructure, WHUD has a comprehensive review and approval process for any new development that will incorporate water and/or wastewater infrastructure. Please visit our Development Support Hub for a detailed guide to our development process, which includes a comprehensive list of construction regulations and specifications, various construction request and inspection forms, development fees and more.
Does WHUD require certain materials, sizes and other specifications for grinder pumps?
Yes. Here is a link with the complete list of acceptable materials and installation specifications. The best way to ensure your grinder pump is installed correctly and according to our standards is to contact a plumber for assistance.
Does WHUD require certain materials, sizes and other specifications for backflow prevention devices?
Yes. Here is a link to our cross connection policy, which includes a complete list of acceptable materials and installation specifications. The best way to ensure your backflow device is installed correctly and according to our standards is to contact a plumber or irrigation professional.
What is the process for getting a fire hydrant installed near my property?
There are certain requirements that must be met before a new fire hydrant can be installed. Please visit this page to submit a request and our engineering department will review the request and get back with you.
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