Payment Options

A Christmas Gift for You!

WHUD customers can now link their accounts to Alexa, and to celebrate, we’re giving away eight (8) Echo Dots this holiday season! All you need to do to be eligible is pay using one of our three new payment options (Amazon Pay, PayPal, or Venmo), now through Dec. 25, 2021. You can do so through our Customer Portal, by either logging in or clicking the quick pay option.

The following payment options are available for your convenience:

Online

One-time payments may be scheduled online using your debit/credit card, PayPal, Venmo, Amazon Pay, echeck or a banking account through Customer Connect. You can now also link your account to Alexa and use voice commands to pay your bill and set up notifications. Click here for more information and to get started.

NOTE: A $1.75 processing fee will be added to your online payment. However, if you choose to enroll in Auto Pay using your debit/credit card or a banking account, there is no processing fee, and you can choose your monthly draft date.

Automatic Monthly Bank Draft (No Fees)

Sign up for automatic payment service by completing an authorization form through our new Customer Service Hub.

Phone

Call (615)-672-4110 to complete an over the phone payment using your debit/credit card or banking account information via:

  • Customer Care Representative: Option 0
  • Automated Payment System: Option 2

*A $1.75 processing fee will be added to your payment. However, due to COVID-19, we have temporarily suspended the fee if you select Option 0 and pay directly through a customer care representative.

In Person

You can pay by cash, check, VISA, or MasterCard at the following locations:

White House Utility District Office Drive Thru Window & Walk-Up Window
3303 Highway 31W
White House, TN 37188
8AM- 4PM, Monday – Friday (after hours dropbox available)

Orlinda City Hall
7501 Highway 52
Orlinda, TN 37040
8AM – 4:30 PM Monday thru Friday

Also, you can now pay with any of the above methods, or using Walmart Pay, at any area Walmart Customer Service Desk.

Dropbox Locations

We have two dropbox locations. One is located at the White House Utility District’s main office, and the other is on the corner of New Shackle Island Road & Drakes Creek Road in Hendersonville.

*Payments made here will be posted next business day.

Payment by U.S. Mail

Send the bottom portion of your bill with check or money order to:

White House Utility District
PO Box 608
White House, TN 37188

Did you know?