Payment Options

The following payment options are available for your convenience:

Automatic Monthly Bank Draft (No Fees)

Sign up for automatic payment service by completing an authorization form through our new .Customer Service Hub.

Online

One-time payments and AutoPay may be scheduled online using your debit/credit card or banking account information through Customer Connect. A $1.75 processing fee will be added to your payment.

To schedule bank auto draft with no additional fees, visit our Customer Service Hub and click on the Bank Auto Draft form or click here.

Phone

Call (615)-672-4110 to complete an over the phone payment using your debit/credit card or banking account information through Paymentus via:

  • Customer Care Representative: Option 0
  • Automated Payment System: Option 2

*A $1.95 processing fee will be added to your payment. However, due to COVID-19, we have temporarily suspended the fee if you select Option 0 and pay directly through a customer care representative.

In Person

You can pay by cash, check, VISA, or MasterCard at the following locations:

White House Utility District Office Drive Thru Window (the lobby is currently closed due to COVID-19)
3303 Highway 31W
White House, TN 37188
8:00 AM- 4:00 PM Monday thru Friday (After hours drop box available)

Orlinda City Hall
7501 Highway 52
Orlinda, TN 37040
8:00 AM – 4:30 PM Monday thru Friday

Dropbox Locations

We have two dropbox locations. One is located at the White House Utility District’s main office, and the other is on the corner of New Shackle Island Road & Drakes Creek Road in Hendersonville.

*Payments made here will be posted next business day.

Payment by U.S. Mail

Send the bottom portion of your bill with check or money order to:

White House Utility District
PO Box 608
White House, TN 37188

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