Alert:Our office will be closed on May 29th in observance of Memorial Day, but our emergency line is always open. Call us at 615-672-4110 option 0, or report an issue online with our Customer Problem Reporter

Visit our Customer Service Hub and check out the online forms and tools available, such as start or stop service, leak adjustment, bank autodraft, update your account, contact our customer care team, and much more.

Learn the steps we take to ensure the water we provide is of the highest quality, view our annual Water Quality Report, find information about backflow prevention, and more.

From winterizing your pipes and finding & fixing leaks to managing outdoor water use and conserving water, you’ll find tons of helpful household information here.