Alert:Customer Connect and some services through the Customer Service Hub will be unavailable this evening through Sunday. If you have an emergency, please call our emergency line at 615-672-4110.

Visit our Customer Service Hub and check out the online forms and tools available, such as start or stop service, leak adjustment, bank autodraft, update your account, contact our customer care team, and much more.

Learn the steps we take to ensure the water we provide is of the highest quality, view our annual Water Quality Report, find information about backflow prevention, and more.

From winterizing your pipes and finding & fixing leaks to managing outdoor water use and conserving water, you’ll find tons of helpful household information here.