New Payment Options!

New Payment Options!

WHUD customers can now use PayPal and PayPal Credit when paying your water or wastewater bill through Customer Connect, our full-access customer portal.

Here’s how:

  • Visit Customer Connect.
  • Log in to your account or click “Pay My Bill”.
  • Enter your customer number and account number.
  • Under payment options, choose the preferred method (Credit Card, Debit Card, eCheck/Bank Account, PayPal, or PayPal Credit).

You can also now sign up for Auto Pay for free. To do so, you must first log in to or register your account through Customer Connect. The free Auto Pay feature gives you the option to select your payment method (Credit Card or bank account), as well as your draft date.

If you don’t have a Customer Connect Account, you can also enroll in Bank Auto Draft through our Customer Service Hub. Fill out and submit the Bank Auto Draft Form.